Emergency tree services & removal in the Dandenong Ranges, Yarra Ranges and outer east

Tree down after a storm? We'll take it from here.

We prioritise emergency work. When you call with an urgent job, we move quickly to make it safe and get the hazard under control, then handle the tree removal, the clean-up and the paperwork for your insurer, so you have one less thing to worry about.

  • Qualified, fully insured arborists
  • Multiple crews to handle several properties in a storm
  • Crane and machinery partners for any size tree
Large storm-split tree lying across the roof of a blue house, with a Tree Range climber working in the tree behind
A storm-split tree across a house in the Dandenong Ranges.

Storm damage? Here's what to do

Safety comes first. After that, we can take care of the rest, including helping with your insurance claim.


  1. Stay well clear

    Don't try to cut or move the tree yourself. Hung-up and fallen trees can hold powerful hidden forces of tension and compression that release without warning.


  2. Powerlines or a public road?

    Stay at least 8 metres from fallen powerlines and call your electricity distributor. If a tree is blocking a public road or footpath, call the SES on 132 500 to manage traffic rather than doing it yourself.


  3. Call your insurer

    Explain what's happened. Most insurers let you get quotes from your own preferred arborist, so you can nominate us.


  4. Call us

    Tell us what's happened and send photos if you can. We'll move quickly to get the hazard under control and plan the removal.


  5. Lodge your claim

    We supply the quotes, photos, invoices and reports your insurer needs, by email or through their portal, and can guide you through the process.

Make-safe tree work for storm damage and insurance claims

A make safe is the urgent work done after a storm to remove the danger and stop further damage, before full repairs are approved. For trees, that usually means:

  • Cutting a fallen tree off a roof, shed, fence or driveway
  • Taking down split trunks and hanging limbs before they fall
  • Clearing access so you, tradespeople and assessors can get in

We'll help with your insurance claim

We provide quotes, time-stamped photos, itemised invoices and written arborist reports when your insurer needs them, and we can help you through the claim process from start to finish.

Tree Range climber on a damaged roof, rigging a fallen gum trunk so it can be lowered off the house
Make safe in progress: rigging a fallen gum off a damaged roof.

Our storm services

Fallen tree removal

We dismantle fallen trees, cut the timber into manageable sections and take it away, bringing in cranes and heavy machinery when the job needs it.

Dangerous trees and hanging limbs

Split trunks, cracked unions and hung-up branches taken down safely before they fail.

Storm clean-up

Branches and debris cleared, green waste chipped on site. We can usually leave the woodchip mulch for your garden if you'd like it.

Post-storm tree inspection

A consulting arborist checks the trees left standing and tells you what needs pruning, removal or just monitoring.

Planning work that isn't urgent? See tree removal and stump grinding.

Trees on roofs, sheds, fences and roads: this is the work we're called in for when a storm hits the hills.

Five Tree Range Arborists crew members in hi-vis shirts sitting on a large felled trunk
The Tree Range crew.

Built for difficult, dangerous trees

Tree Range was founded on the advanced, skilled techniques needed to handle trees in compromised and hazardous situations. It's the work that built our reputation in the hills.

  • Emergency work is prioritised, and we arrange to control the hazard as soon as we get your urgent request
  • Multiple large teams of experienced arborists, so we can manage several properties at once during a storm
  • Partnerships with crane and machinery contractors for every part of a hazardous removal
  • Local storm experience: in major storms our crews have volunteered full days clearing roads in the hills
Workshop and yard: 291 Belgrave-Gembrook Rd, Emerald VIC 3782 Member of VTIO and Arboriculture Australia

Areas we cover

We handle storm work right across the Dandenong Ranges, Yarra Ranges and Melbourne's outer east and south-east.

Your suburb not listed? We work across the wider outer east, so give us a call on 1800 870 468.

Storm damage FAQs

How quickly can you respond?

We prioritise emergency work. For urgent hazards, we arrange to get the situation under control as soon as possible after your call. With multiple crews, we can work across several properties at once during a major storm.

Should I call my insurer or you first?

Call your insurer to report the damage, then call us. Most insurers let you choose your own arborist, and you can nominate us. If the hazard is urgent, call us straight away and we'll work with your insurer as the claim goes through.

Do I need to call the SES?

Only if a tree is blocking a public road or footpath and traffic needs managing. SES volunteers do a great job, but they generally can't cut trees that are hung up or under tension. For the tree itself, call an experienced arborist.

Can you help with my insurance claim?

Yes. We provide quotes, photos, itemised invoices and arborist reports, and most insurers accept these by email. Some use online portals. We can help you through the process if you need it.

Do I need a council permit?

Usually not to make a tree safe when it's an immediate risk to people or property. Councils such as Yarra Ranges, Cardinia and Knox may still ask for photos or an arborist's report afterwards, and removing the rest of the tree can need a permit. We'll check what applies to your property.

How much does it cost?

It depends on the tree's size, where it's landed and access. If you're claiming on insurance, we'll quote for your insurer. Otherwise we'll give you a price before we start. After-hours call-out fees apply.

Storm damage? Hand it over to us.

We'll get the hazard under control, then take care of the removal, the clean-up and the insurance paperwork, so the whole process is as quick and stress-free as possible.

1800 870 468

Urgent storm damage? Call us. If we can't answer, leave a message and we'll call you back as soon as we can.

Request a storm visit

Tree Removal Locations

We'll call you back the same day where possible. Danger to life? Call 000.